Financial Assistance - Community Resources

  • ComEd Bill Assistance

    ComEd Bill Payment assistance options and eligibility requirements:

    • CARE Customer Hardship Grants. Residential customers facing financial hardship may be eligible to receive one-time CARE grants from ComEd to help them get back on their feet.
    • COVID-19 Financial Bill Assistance. A one-time bill assistance credit of up to $500 is available this year for eligible, low-income households.
    • Flexible, Extended Payment Arrangements. For a limited time, low-income households and residential customers expressing financial hardship may be eligible for a flexible payment arrangement so they can spread balances over 24 payments, with 0% down.  Residential customers who may not be facing financial hardship, but would like to spread balances, may be able to do so over 18 payments, with no more than 25% down.
    • Waiver of New Deposits and Fee Relief. ComEd is waiving any new deposit requirements for a limited time for customers expressing financial hardship and extending relief from various fees (such as reconnection fees) to help low-income residential customers.
    • State and Federal Financial Energy Assistance. Illinois’ Percentage of Income Payment Plan (PIPP) and the federal Low Income Home Energy Assistance Program (LIHEAP) also provide valuable financial help to households that may be facing financial challenges.

    Call ComEd at 1-800-EDISON1 (1-800-334-7661), Monday through Friday, 7 a.m.- 7 p.m. Customers can also visit ComEd.com/Support to learn more.

    Free Internet/WiFi Services

    Comcast Internet Essentials Is Free to New Customers: Low-income families who live in a Comcast service area may sign up for Internet Essentials with 60 days of complimentary service (normally available to all qualified households for $9.95/month). 
    See internetessentials.com, or call 1-855-8-INTERNET.


    Comcast Xfinity WiFi Is Free For Everyone: Xfinity WiFi hotspots across the country are available to anyone for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser.


    AT&T is expanding “Access from AT&T,” our low-cost home internet offering to qualifying households AT&T will continue to offer internet access for qualifying limited income households at $10 a month through our Access from AT&T program. Click for more information.


    Illinois state agencies released a wi-fi hotspot map to help students across the state who lack internet access in their homes. The wi-fi map has at least 200 hotspots students can use to complete coursework. Students and their parents or guardians should continue to practice social distancing by remaining in their cars while utilizing the hotspots. If a student or caretaker is sick or experiencing symptoms, they should remain at home.

    Free Meals at GBS

    Students up to 18 years of age can pick up a week's worth of breakfasts and lunches one day a week at Glenbrook South High School. Click for details.

    Free Lunches Available at NBJH

    Students can apply for free lunch and pick them up twice a week at Northbrook Junior High. Complete the Free and Reduced Lunch application.