A ParentSquare account is automatically created for each staff member and parent/guardian using the contact information provided during online registration in our student information system, PowerSchool.

We encourage you to activate and register your online ParentSquare account to verify your contact information, set your language preferences, and choose how and when you would like to receive messages.

You can activate your ParentSquare account by following the directions below: 

Parents/Guardians

1. Go to: www.parentsquare.com/signin/

2. Go to the "Register" box and enter the email or phone number you provided during online registration for your student(s). For staff members, please use your D28 email address. 
3. Follow the prompts to verify and activate the account.
4. Once activated and logged in, you'll see your custom ParentSquare feed, and you’re ready to start using ParentSquare by website, app, or both!

After you activate your ParentSquare account, you will be able to manage your account settings, including customizing your email, text, phone, and app notification preferences so that you receive messages "instantly" or in a once-a-day "digest" format delivered just after 6:00 p.m. Time-sensitive alerts will override your settings to ensure that you receive urgent messages in a timely manner. You can also select the language setting to receive posts, messages, and alerts in your preferred language.  

How to Customize Your Account Settings - English / Spanish

On the mobile app

1. On the home screen, tap the three horizontal bars (the menu icon) in the top-left corner.
2. Tap Account, then tap Notifications.
3. For each school listed, use the toggles to turn notifications on or off for Email, Text, and App.
4. For each enabled channel, choose between Instant and Digest frequency. 

On the web browser

1. Log in to your ParentSquare account.
2. Click on your name in the top-right corner and select My Account.
3. Click Notification Settings on the left side of the page.
4. For "General Announcements & Messages," choose your preference for Email, Text, and App notifications: Off, Instant, or Digest. 

Notification frequency options

• Instant: You will receive a notification every time a message is sent.
• Digest: You will receive a single, consolidated notification in the evening that includes all non-time-sensitive messages from that day. This is recommended if you feel you are receiving too many messages. Messages will be sent daily just after 6 pm.
• Off: You will not receive any notifications for non-urgent posts and messages. However, time-sensitive urgent alerts will override your settings to ensure that you receive urgent messages in a timely manner.

Important considerations

• Urgent alerts: You will always receive instant notifications for urgent matters, such as school closures and emergencies, regardless of your personal settings.
• School-specific settings: If you have children in more than one school, you can set different notification preferences for each school and the district